Tag: Private Automatic Branch Exchange (PABX)

Let’s face it, things have changed for business. They are not going to go back to the way they were. And we need new ways to manage the 'new normal', fast. Take for instance your office PABX system: A PABX (or PBX) is a company switchboard, that allows everyone in the company to make and receive calls from the same number(s), and transfer calls between each other. Sounds simple enough, right?

In a time when customer service delivery reigns supreme, many organisations are faced with multiple obstacles in getting their standards and interaction back to pre-COVID-19 levels. Communication and more specifically telephony systems have also been critical.