Tag: Ndagi Goshi
Customer experience strategies you’re missing
The battlefield to win your customers’ business is fraught with opposition that only seems to grow more powerful by the day. Customer experience leaders have been hard at work investing in beautiful UX, intuitive navigation, and winning strategies, but is that enough? Is there something that leaders are overlooking when it comes to creating a unique customer experience?
How technology can build opportunities for entrepreneurs
We’re often told that entrepreneurship is crucial to securing Africa’s future, especially when it comes to providing the jobs the continent so desperately needs. There’s also no doubt that the continent has any number of entrepreneurial stories to draw inspiration from.
Ways self-service helps insurers cut costs and time
Standing out in a competitive industry like insurance is a challenge. To remain competitive, insurers must understand how to successfully serve their customers while keeping costs low. It’s for this reason that there is an increasing demand for self-service options.
