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Retail Beacons Merge Mobile to Store

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You know what shoppers are doing online – but do you know what they are doing in-store? Consumers are increasingly using digital technology to assist...

What is the key to retail success?

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Consumer buying decisions rely heavily on the retail environment, so it makes sense that retailers are searching for more innovative ways to engage customers at every touchpoint, both online and in-store. With studies pointing to most in-store purchases being made on impulse rather than pre-planned, retailers would do well to consider how customers engage with the retail environment.

Market mobile for Africa!

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Mobile is outpacing traditional marketing channels. It is happening now! Should marketers adopt this medium? Given the mobile phone’s central role in people’s lives, it’s worth asking whether brands and agencies in Africa are investing enough in mobile advertising and marketing.

HARNESSING DIGITAL INNOVATION TO ENABLE SMART SUPPLY CHAINS

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Across every sphere of business and manufacturing, new digital tools, systems and platforms are upending traditional strategies and approaches. Fuelled by powerful software systems and smart apps, the digital era is forcing business leaders to adapt and embrace more agile ways of operating. Within global supply chains, digitisation is already disrupting businesses.

DRONES – DAWN OF A NEW WAVE OF DISRUPTION?

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Hilton Petersen – partner Petersen Hertog Attorneys and Dr Ivor Blumenthal, unpack and discuss the law around the usage of drones and how this...

Customer service advantage through analytics

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Advancements in cloud, mobile technology and Wi-Fi systems have enabled bricks-and-mortar venues to become more competitive by better understanding the needs of their diverse types of visitors. Today, every smartphone is a chatterbox of information.

Finance industry getting to grips with innovation

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A large majority of global banks, insurers and investment managers intend to increase their partnerships with FinTech companies over the next 3 - 5 years and expect an average return on investment of 20% on their innovation projects, according to a new PwC report Redrawing the lines: FinTech’s growing influence on Financial Services.

Banking outlook

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This year will see three areas in the financial services sector impacted by technology. These are customer relationship management, the processes of banking and...

RESILIENCE KEY TO MANAGING RISK

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The outcomes-based approach of King IV is a timely invitation for corporate South Africa to get better at managing risk in a world that is...

Technology’s changing face

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Finance professionals have always exploited emerging technologies to help them to complete their tasks more accurately, quickly or simply: from the incised clay tablets...

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