Tag: Merel van der Lei

The experiences of frontline workers are reshaping how companies handle employee engagement, communication and empowerment in a time where work is becoming more dispersed.

The spotlight shines on the crucial task of empowering and developing the nation’s young workforce. In the fiercely competitive retail landscape, delivering exceptional customer experiences is paramount for building brand loyalty and standing out from the crowd. However, to achieve this critical goal, it is crucial to have a highly skilled and passionately engaged workforce, especially among the youthful employees who represent the industry’s future.

By focusing on being open, understanding, and reliable when communicating with employees, employers can successfully handle challenging situations and emerge stronger and more resilient. During times of crisis, it is crucial for organisations to focus on engaging and communicating effectively with their employees.