Tag: Lee Naik
Going from zero to customer hero means learning to listen
Research shows the majority of businesses are only ‘okay’ in the eyes of their customers, so how do they bridge this expectations gap?
Lack of experience innovation can cripple your business
We’ve come a long way in the last century. We’ve put a man on the moon and shot a car into space. We’ve gone from drive-ins to drones, and from telegrams to Twitter. But we still haven’t quite managed to shake one relic from the past: the password.
