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The Smart Economy | How is customer digitalisation driving banking change?

Digitalisation was a transformative trend sweeping across industries even before the global COVID-19 pandemic changed the way we work, shop and interact. Society's ongoing transition to smart and sustainable living leverages information and communication technologies (ICT) to improve the quality of life and unlock greater convenience. And ubiquitous and seamless access to digital services underpins this trend, with the digitalisation of banking a core enabler of the emerging smart economy.

BusinessBrief December/January 2020/21 edition is now available!

Read our exclusive cover story titled THE SMART ECONOMY | HOW IS CUSTOMER DIGITALISATION DRIVING BANKING CHANGE? by Wouter Kielblock, Chief Operations Officer, Corporate and Institutional Banking, Investec, as well a host of other topical management articles written by professionals, consultants and academics in the December/January 2020/21 edition of BusinessBrief.

The future of fintech

Digitalisation was already a key theme in the growth strategies of financial services providers before the global COVID-19 pandemic struck. The need to innovate in response to shifting customer demands around engagement and experience, rising industry disruption from digital-native challenger banks or pivots from major digital-native businesses, and the need to respond to a dynamic regulatory environment has spurred digital transformation and entrenched an innovation agenda across the industry.

Hedging loadshedding

The latest round of load-shedding has focused attention on the cost of running generators during power outages, in particular mitigating the effects of volatile diesel prices.

Combating illegal wildlife trade and illegal wildlife trafficking

Valued at around $23-billion, illegal wildlife trade is the fourth most profitable criminal trafficking enterprise worldwide, yet it's not given the prominence it deserves. But things are changing. In a first-of-its-kind meeting in SA, the financial sector, government and law enforcement met to discuss ways to combat the industrial theft of wildlife.

Private equity in Africa – why you need a long-term view

Despite the hurdles, opportunities abound in Africa for private equity - but innovation and a long-term approach are needed.

BusinessBrief December/January 2019/20 edition is now available!

Read our exclusive cover story titled PRIVATE EQUITY | A LONG TERM VIEW FOR AFRICA by Chetan Jeeva, Head of Specialised Finance (Africa), Investec, as well a host of other topical management articles written by professionals, consultants and academics in the December/January 2019/20 edition of BusinessBrief.

Are human beings becoming algorithms?

As humankind advances, new technologies are supposed to enhance and improve our lives by broadening access to education, financial instruments and other tools, while also improving communication within our globalised society. These were the ideals that the founders of the internet shared, says American futurist, author, professor and media theorist Douglas Rushkoff.

FEATURE | The Digital Workplace

The digital workplace is one where people, processes, technology, and the company converge to improve business productivity and employee engagement. It's a workplace where employees have the technological tools they need to complete business tasks effortlessly and efficiently.

FEATURE | The Future Accountant

According to QuickBooks, there are already more than 700 apps that are assisting accountants to automate processes and reduce their workload. Gone are the days where accountants can be mere number crunchers, who collate and check data and allocate it to the correct cost centre. The future accountant will have transformed her/himself into a financial advisor, adding value to businesses by offering strategic advice, consulting and financial planning.



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