Tag: informed consent

Artificial Intelligence (AI) is no longer knocking at the door of healthcare - it is already in the room. From faster diagnoses to personalised treatment and streamlined administration, the potential of AI to revolutionise care is undeniable. However, as a doctor working at the intersection of product development, clinical risk and strategy, I believe the real conversation isn’t whether AI has value.

In the world of social media influencers and content creators, a face can sometimes be more valuable than gold. Through strategic commercialisation, public figures now build empires based on their identity. This is possible because of one powerful tool: image rights. To understand image rights, we must first understand the right to identity.

Coaching is a caring profession characterised by a trusted relationship, authentic connection, and a collaborative partnership between the coach and client. At the core of coaching lie deep, one-to-one, empathetic conversations. The ‘human touch’ is not just important, it’s critical to the whole coaching endeavour.

As far back as 2018, Harvard Business Review (HBR) raised the question: how is artificial intelligence (AI) changing contracts? Five years may not fit the criteria of “long-term”, but with the pace at which technology is evolving, it might as well be decades. As remains the case today, HBR cited efficiency as a key driver for the growth of AI in contracting.

The evolution of consumer expectations in the insurance industry is reshaping the traditional insurer-customer dynamic. Customers are no longer satisfied with a one-size-fits-all approach; they are looking for a more personalised, meaningful, and continuous engagement with their insurance providers.

All bank customers have a right to expect to be treated fairly, reasonably and ethically by their bank. This right is reinforced by the banks undertaking not to unfairly discriminate any customer on grounds such as marital status, gender, age or race in the provision of banking services or in the quality (and terms) of the services that are offered to the consumer.

The Protection of Personal Information Act (POPIA) will protect South Africans’ constitutional right to privacy. This includes a requirement for lawful justification to exist before a data subject’s personal information (PI) may be processed.

There are many crucial factors involved in the Protection of Personal Information Act (PoPIA). For compliance, it is imperative for organisations to fully understand all these factors and how they play out in the real world. Three of the crucial areas that must be discussed include de-identifying, information matching programmes, and filing systems.

COVID-19 highlighted the necessity of having a viable telemedicine regime as a ‘safety net’ to ensure continued access to healthcare services whilst maximising social distancing. We now have an opportunity to better understand the challenges and exploit the benefits of telemedicine services.

With the commencement date of the Protection of Personal Information Act 4 of 2013 (POPIA) of 1 July 2021 fast approaching, businesses should be reviewing their use of personal information to determine if it complies with the Act. It is important to understand that any business that has employees, customers and suppliers must comply with POPIA when dealing with personal information.