Tag: human connection

Building authentic workplace connections is so important for creating resilient teams to thrive in today’s dynamic and collaborative workplace. As we emerge from the profound disruptions of the past few years, the need for genuine connections is clear.

Leadership adaptation amid disruption is essential as organisations navigate rapid changes in technology, workplace dynamics and global challenges. The past few years have been among the most challenging in recent history.

Empathy is a key differentiator in creating exceptional customer experiences. In an increasingly tech-driven business world, it stands out. Labelled a ‘soft skill,’ it is a complex trait to develop. This development requires self-awareness, emotional intelligence, and ongoing effort.

A few years ago, as whispers of artificial intelligence (AI) began permeating the marketing sector, there was a palpable buzz. Part excitement, part scepticism. Across industry gatherings and in hushed conference calls, professionals half-joked about AI potentially rendering traditional skills redundant. However, as we ventured into this new terrain, our initial apprehension gave way to a profound realisation: AI wasn’t here to replace us; it was here to enhance our capabilities and extend our reach. 

Artificial Intelligence (AI) is here to stay and is disrupting every industry, from accounting to interior design and, of course, education. AI is part of learners’ present and future and it’s important that educators guide them in using it responsibly and with confidence.

Three years ago, we talked about the Renaissance of the PC. While the personal computer (PC) has always helped us connect and collaborate, in 2020, at the height of work-from-home and virtual learning, we saw just how critical the PC is to all aspects of our lives.

In the wake of the COVID-19 pandemic, our world has witnessed a digital revolution that has transformed the way we connect, communicate, and conduct business. In the increasingly virtual world we live in, exhibitions are more important than ever for the hospitality sector.

Tourism is a multi-sensory experience and South Africa, with its abundant wonders, exemplifies this perfectly. But in reality, more than 60,000 South African citizens grapple with hearing impairments and are unable to experience our country through all five senses.

Despite AI’s incredible advances, human connection rooted in empathy and proficiency to address and exceed customers’ needs is irreplaceable. No matter where you look, someone, somewhere is discussing artificial intelligence (AI) right now.