Tag: human behaviour

The last five years have seen an improvement in the audit profession when it comes to audit failures. Is this evidence that the entire financial ecosystem finally understands the importance of taking responsibility for the audit process or is it because of the increase in legislative mandate and high scrutiny that is currently imposed on the audit profession?

Three iconic apples have profoundly shaped human behaviour over the centuries. It began with Eve's fateful bite, symbolising our innate temptation for social status. Then came Newton's apple, revealing the gravitational forces that exist between objects and people. Finally, there was Steve Jobs' Apple, putting a powerful handheld window to the world in our palms - allowing us to seamlessly connect, purchase, and share our lifestyles like never before.

Over the past couple of years, implementation of automation in business, along with measured adoption of artificial intelligence (AI), has given businesses in the service industry the ability to enhance their workforce and their operations. This is because automation can take over many of the manual, admin-heavy tasks that can be very time-consuming for a workforce - particularly valuable in field service management (FSM) where there are many moving parts.

As social engineering attacks continue to rise in sophistication and prevalence, the Payment Card Industry Data Security Standard (PCI DSS) has evolved to address this growing threat. PCI DSS v4.0 places a strong emphasis on social engineering awareness and prevention, going beyond generic security training to mandate specific technology and controls.

In the wake of the widespread adoption of revolutionary artificial intelligence (AI) tools like ChatGPT, the realm of AI has rapidly advanced and filtered through to various industries. From healthcare to marketing, AI’s impact is undeniable.

Every organisation and industry is transforming. All are striving to move faster, become smarter with data and innovate more with technology. You’ve heard it everywhere, especially during the last few years: digital transformation is a must-have.

In Who Do We Become?, John maps out our strange, new world and lays down a path to reframe our thinking, to recognise our discomfort, to survive and thrive. Infused with empathy and personal anecdote, the book is divided into three sections.

While email marketers are facing a growing number of obstacles when looking to send out emails at scale, some email service providers are actively pursuing the implementation of multiple solutions which can help ensure that emails reach their intended recipients and that improved analytics allow for better campaign refinements that drive what ultimately matters to the business - sales and retention.

The recent announcement that heavyweight Wall Street bank, JP Morgan Chase has agreed to buy UK Robo-Adviser, Nutmeg, indicates the far-reaching effects of COVID-19 on the financial advice and wealth management industry as big business embraces this new model.

While digital transformation and the move to the connected enterprise offer brilliant benefits to organisations, improved visualisation, better and faster data acquisition and processing, remote support, and informed decision-making, there is industry-wide concern that the 'smart' enterprise is increasingly vulnerable.