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Tag: Employee Experience (EX)

The right to disconnect – why the expectation conversation is critical

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With boundaries between work and personal life growing blurrier than ever, a growing movement has emerged across the globe. This movement seeks to formalise, and even commit to policy - the right of employees to disconnect completely during personal downtime.

Change management strategy – a blueprint for sustainable growth

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As organisations enter the new year, many are refreshing strategies and refining goals. They are doing this amidst a rapidly changing landscape. About 80% of companies consider change part of their long-term vision and 100% of C-suite executives anticipate workforce transformation. Yet, only 30% feel confident in their ability to manage change.

AI’s promise in Africa and the need to make AI work...

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Just as Generative Artificial Intelligence transforms customer experiences and revenue streams, it significantly impacts workforce strategies and employees. According to Slack research, executive urgency to integrate Artificial Intelligence (AI) tools into business operations has grown sevenfold over the past six months.

AI simplifying global payroll

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Artificial Intelligence (AI) is revolutionising global payroll management, making it more efficient and accurate – not only for businesses but also payroll professionals. AI isn’t replacing payroll professionals; it’s empowering them. The technology acts as a powerful partner, augmenting payroll professionals’ capabilities, enhancing their productivity and allowing them to play a more integral role in the organisation’s success.

Onboarding vs Induction – key differences in employee integration

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In the fast-paced realm of people management, "induction" and "onboarding" are frequently used interchangeably, yet each bears unique significance in shaping the employee experience (EX). First impressions leave a lasting impact. Employers have an average of 44 days to “make or break” a new joiner, according to a survey released by cloud-based human resources platform BambooHR.

Telemedicine provides alternative career option for young doctors

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In the context of a highly charged and challenging environment for doctors in South Africa, telemedicine is emerging as an attractive alternative route for young doctors seeking a sustainable career. Taking it a step further, offering telemedicine as a managed service to businesses not only improves employer and employee experience but also ensures a stable work environment for doctors.

Reinventing the workforce in the age of Generative AI

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Generative AI (Gen AI) has burst onto the scene. It appeared fast and is evolving even faster. It’s impact on value chains will fundamentally transform the nature of work, reshaping how businesses deliver value and better experiences for employees and customers.

New Year’s resolutions to make if you work in business travel

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We all know the enthusiasm of making ambitious New Year's resolutions each January - get fit! Save money! Spend less screen time! But while our personal goals often fall by the wayside, setting professional resolutions can be genuinely transformative. That's why I recommend starting the year by relooking your corporate travel game.

Unveiling the maturity of HR analytics – from insights to action

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In today's rapidly evolving business landscape, data-driven decision-making has become paramount for organisations seeking a competitive edge. The field of Human Resources (HR) is no exception, with a growing number of HR professionals.

Retaining and growing customers requires a superb CX

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South Africans are navigating a protracted period of high interest rates, food and fuel prices, and low economic growth, which is expected to continue into the foreseeable future. The economic environment makes attracting new customers more difficult, forcing businesses to focus on customer retention and growing wallet share.

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