Tag: Employee Experience (EX)

Artificial Intelligence (AI) is revolutionising global payroll management, making it more efficient and accurate – not only for businesses but also payroll professionals. AI isn’t replacing payroll professionals; it’s empowering them. The technology acts as a powerful partner, augmenting payroll professionals’ capabilities, enhancing their productivity and allowing them to play a more integral role in the organisation’s success.

In the fast-paced realm of people management, "induction" and "onboarding" are frequently used interchangeably, yet each bears unique significance in shaping the employee experience (EX). First impressions leave a lasting impact. Employers have an average of 44 days to “make or break” a new joiner, according to a survey released by cloud-based human resources platform BambooHR.

In the context of a highly charged and challenging environment for doctors in South Africa, telemedicine is emerging as an attractive alternative route for young doctors seeking a sustainable career. Taking it a step further, offering telemedicine as a managed service to businesses not only improves employer and employee experience but also ensures a stable work environment for doctors.

Generative AI (Gen AI) has burst onto the scene. It appeared fast and is evolving even faster. It’s impact on value chains will fundamentally transform the nature of work, reshaping how businesses deliver value and better experiences for employees and customers.

We all know the enthusiasm of making ambitious New Year's resolutions each January - get fit! Save money! Spend less screen time! But while our personal goals often fall by the wayside, setting professional resolutions can be genuinely transformative. That's why I recommend starting the year by relooking your corporate travel game.

In today's rapidly evolving business landscape, data-driven decision-making has become paramount for organisations seeking a competitive edge. The field of Human Resources (HR) is no exception, with a growing number of HR professionals.

South Africans are navigating a protracted period of high interest rates, food and fuel prices, and low economic growth, which is expected to continue into the foreseeable future. The economic environment makes attracting new customers more difficult, forcing businesses to focus on customer retention and growing wallet share.

Undertaking high-impact change throughout the organisation can potentially create business opportunities while entrenching resilient and engaging customer experiences. Fast, agile and dominant. These are the terms used to describe technology companies and that McKinsey believes are key to the success of the organisation.

Since the dawn of the computational age, human beings have pursued the creation of machine intelligence. In fact, the question of what that Artificial Intelligence (AI) would look like and how it would impact our lives and the world around us has even been explored in our entertainment media – from the idyllic futuristic world of technological marvels in Star Trek on one end of the spectrum to the more pessimistic apocalyptic future of The Terminator on the other.

Understanding trends in any given field helps businesses understand what conversations are happening in the industry broadly and likely strategic topics for their competitors. In other words, if everyone else is talking about a new technology and how it impacts business operations, why aren’t we?