Tag: digitisation

The public sector in West Africa, much like in other regions, faces deep-rooted challenges. It struggles with rigid bureaucracies and outdated systems. The very institutions meant to serve citizens often become trapped in structures that block innovation and delay progress.

It is no secret that South African small businesses demonstrate remarkable resilience and optimism despite ongoing challenges. At the forefront of this resilience is digitisation. It is proving to be a vital catalyst for continued growth. In fact, digitisation delivers better business outcomes every day.

South Africa’s manufacturing sector is moving quickly to adopt AI-powered digital automation tools. These tools enhance efficiency, product precision and workforce optimisation. I explore the economy’s journey to automated factories as we host our first annual ‘Technology in Manufacturing Conference’ in Cape Town, in partnership with Zebra Technologies.

Despite ongoing challenges such as inconsistent power supply and economic instability, an impressive 83% of small businesses have grown their revenue in the past year, and 90% are optimistic about their future growth. These findings from our 2025 State of Small Business Report may be surprising to most, but they prompt the question: What is driving this optimism? The answer lies in SMEs' bold embrace of technology.

It is incredible to witness the passion and optimism currently fuelling growth in the accounting profession. The 2025 State of Small Business and State of Accounting reports show promising trends. A majority of firms (85%) have increased revenue in the past 12 months. Even more (88%) expect further growth in the year ahead.

The future of payments is digital, but lasting impact will come from trust and transparency. Digital transformation is reshaping the South African payments landscape driving greater transparency, regulatory compliance and inclusive innovation. But beyond the technology, it’s also redefining how the financial ecosystem anticipates, manages and mitigates risk.

Modernising power networks through digitisation and innovative technologies, such as Artificial Intelligence (AI) and machine learning (ML), is essential. Utilities and municipalities must improve efficiency and manage the growing complexities of energy distribution.

Is cash truly dead? Fintech innovations and digital payment solutions have risen rapidly, prompting many to think so. Yet, cash remains alive. It is still the preferred way to transact for millions, especially in Africa.

For more than half of all South Africans, Small and Medium Enterprises (SMEs) are the reason they are currently employed. This vast network of entrepreneurs, representing 98.5% of South Africa’s commercial enterprises, contribute 40% of the country’s Gross Domestic Product (GDP).

As technology accelerates and sustainability gains global attention, supply chain management is becoming a crucial driver of business success. In South Africa, unique challenges such as rising costs and resource constraints are inspiring innovation through digitisation and sustainability.