Tag: digitisation

South Africa's hospitality industry is seeing a shift from traditional leisure-based tourism to experience-based tourism, focused on providing tourists with unique, authentic life-enriching experiences.

Workplace health and safety should never be a tick-box exercise in construction. When given the proper care and attention, health and safety practices keep workers safe, help projects stay within budget and timelines, and can have a substantial impact on companies’ bottom-lines.

There has been a remarkable shift to digital payments in South Africa and the rest of Africa in recent years. To put this into perspective, McKinsey anticipated that electronic payments would accelerate by an estimated 150% to reach $40 billion in revenues and 188 billion in transaction volumes between 2020-2025.

Maintaining exceptional health and safety (H&S) standards is integral to the ongoing success of any project in the mining, construction, and engineering, procurement, and construction management (EPCM) industries. However, the time and expenses involved can be discouraging, leading to less effective outcomes.

Over the past couple of years, implementation of automation in business, along with measured adoption of artificial intelligence (AI), has given businesses in the service industry the ability to enhance their workforce and their operations. This is because automation can take over many of the manual, admin-heavy tasks that can be very time-consuming for a workforce - particularly valuable in field service management (FSM) where there are many moving parts.

For any business involved in local or global trade, a robust supply chain is key to sustainable success. The simple reality is that trade disruptions come in many forms, from natural disasters and geopolitical crises, to trade conflicts and even pandemics; and in all these scenarios, a strong supply chain is required to keep a business running, avoid losses, and retain its edge over the competition.

While there is a growing need for renewable energy as countries around the globe seek to reduce their dependency on fossil fuels, the potential drawbacks that come with this transition cannot be ignored. In the realm of utility environments, which encompasses municipalities and renewable energy providers such as Independent Power Producers (IPPs), due consideration must be given to the critical area of power quality.

The coronavirus pandemic and subsequent lock down brought with it many ongoing consequences for the working world. Although at the end of 2023, analysts predicted that work-from-home (WFH) would be eradicated over the next few years, the first quarter of 2024 is painting a different picture.

In the wake of COVID-19 and the accelerated digitisation of financial services, the gap between South Africans who have highly developed financial literacy and those with little or none has not just widened – it has taken on new dimensions.  The consequences for South African society are dire.

In an era dominated by technology and data, the hospitality industry stands at the crossroads of transformation. Leveraging data and embracing digital innovations are becoming imperative for hotels to deliver exceptional guest experiences and stay competitive.