Tag: digital transformation
GET THE BEST VALUE FROM MODULAR FUNCTIONALITY
Technology underpins much of the functionality of any contact centre, from multi-channel communication methods and web-chat routing to automated outbound dialling and interactive voice...
MANAGED SERVICES PROVIDES PLATFORM FOR INNOVATION
The arrival of a digital economy has ushered in an era of rapid business transformation.
It’s brought new business models, new value propositions and...
FAMILY BUSINESS SECTOR REPORTS GROWTH
Despite the current economic uncertainty and the accelerating pace of change, South Africa’s family business sector has high ambitions for quick and aggressive growth...
CASH FLOW CRUNCHING!
Every Small & Medium Business should be aiming to have some savings in the bank as a buffer for difficult months when sales are...
Digital Dislocation
Organisations are embracing video to help them communicate more effectively with their workers, according to new independent research commissioned by BT and Cisco.
Coupled...
BUSINESS TELECOMS PROS AND CONS
When it comes to reliable and cost-effective business connectivity, can independent telecoms service providers give the big guys a run for their money?
Jarryd...
HYBRID MODEL GAINING POPULARITY
There is no doubt that cloud computing has changed the traditional approach to IT infrastructure.
With many organisations under immense pressure to increase productivity while...
Could a robot take my job?
This could be one of the most relevant questions of our time, given the rise of automation, driverless cars, drones and smart technology.
When...
CONNECTING THE ALWAYS-MOBILE BANK
As a mobile-centric hub, Africa has the capability to approach banking in a whole new manner.
In fact, today very few Africans have access...
INSIGHT: OVERCOMING THE APP PERFORMANCE GAP
As a growing number of organisations modernise, expand and transform the way they work, functional expansion and digital projects that allow networks and the...
