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SARS discontinues printed letters – what taxpayers need to know

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The South African Revenue Service (SARS) has officially discontinued the printing and posting of all system-generated letters, effective 31 May 2025. From this date forward, all correspondence will be delivered electronically via eFiling and other digital platforms. This shift reflects the fact that SARS discontinues printed letters as part of its broader digital strategy.

Why SA’s public services must go fully digital by 2030

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Across South Africa, public service teams work tirelessly to meet citizens' needs. They often operate under immense pressure and in difficult conditions. While meaningful progress has been made in modernising service delivery, many citizens still face long waits and paperwork when applying for essential services like Smart IDs or clinic-based healthcare. These moments present an opportunity to do more.

Revenge porn and legislation – navigating legal challenges

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Revenge porn and legislation have become critical issues, as victims face complex legal challenges in seeking justice and protection. The internet and digital platforms have significantly impacted privacy rights and the legal landscape. Social media, blogs, and other online forums have created a complex cyber landscape.

Leadership adaptation amid disruption – navigating change

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Leadership adaptation amid disruption is essential as organisations navigate rapid changes in technology, workplace dynamics and global challenges. The past few years have been among the most challenging in recent history.

REPORT | Taxation of Africa’s digital economy is on the rise

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Twenty-one African countries have already enacted rules for non-resident suppliers to account for Value-Added Tax (VAT) / Goods and Sales Tax on electronically supplied services. The digital economy is more than just technology and the internet.

The importance of redefining private banking

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For too long, private banking has been stuck in an outdated transactional mindset, focused solely on expediting daily banking needs for wealthy clients. True private banking needs go far beyond mere transactional prioritisation and convenience; it requires an understanding of the powerful emotions tied to an individual's finances and life goals and a fundamental shift towards a model that provides comprehensive value-adding advisory solutions.

Signs your agent might not be the right fit and what...

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Choosing a real estate agent is one of the most crucial decisions a seller makes in the home selling process because the right agent can be the key to a smooth, successful transaction, while the wrong one can lead to frustration and missed opportunities.

The resurgence of exhibitions post-COVID-19 digital world

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In the wake of the COVID-19 pandemic, our world has witnessed a digital revolution that has transformed the way we connect, communicate, and conduct business. In the increasingly virtual world we live in, exhibitions are more important than ever for the hospitality sector.

Navigating Africa’s channel ecosystem through innovation & partnership

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With its burgeoning technology landscape, Africa stands poised at a confluence of innovation and partnership characterised by rapid digital transformation and a desire for sustainable growth – setting the stage for a vibrant channel ecosystem.

Embracing a distributed world of work

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The normalisation of a distributed workforce has seen some companies fall short when it comes to maintaining effective communications with their employees. Engagement between workers was always taken for granted in traditional office environments.

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