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The future of business intelligence – key trends

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Business Intelligence (BI) has undergone significant transformation in recent years and certainly is not being superseded by artificial intelligence. In fact, it has become more efficient and user friendly since moving to the cloud, utilising AI and machine learning, and its embedded implementation.

The business-building benefits of stricter data regulation

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Storing data securely and using it appropriately should not be merely a compliance-driven practice; it should be a cornerstone of any business. Not only does appropriate data protection and use protect your business from risk, but it is also key to building customer trust, without which, no business can survive for any reasonable length of time.

Using enterprise platforms to avoid strategic drift

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Organisations need to refocus and prioritise how they operate in today’s digital and modern economy. Delivering a resilient and agile organisation is a business imperative, and there is a greater need to create closer synergies between business and technology.

Data management is a necessity, not a nice to have –...

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There is a perception among Small to Medium Enterprises (SMEs) that data, while important, is not as critical as it is for a larger business. However, this could not be further from the truth. Data is literally the lifeblood of the modern organisation, no matter the size. Without it, productivity ceases, particularly in a world where work-from-home has become a requirement.

The future of tax collection – SARS to enter the ‘tech-age’

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It has long been on the cards that the South African Revenue Service (SARS) should upgrade their systems and modernise the fact of tax in South Africa. This would enable the easier facilitation of compliance for the country’s growing tax base.

Modern customer engagement – keeping up with Gen Y and Z

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The term ‘customer engagement’ is arguably one of the biggest buzzwords in today’s business landscape. It's so widely used that when many people hear the phrase, they interpret it as a checkbox item. It is, however, an ongoing crucial relationship between a company and its customers, which is determined by the customer’s preferences and behaviour.

Gearing for the future home in the 5G era

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As the promise of fifth-generation (5G) wireless broadband begins to become a reality, the role of communication services providers (CSPS) will change. The future home and indeed lifestyle will be built around massive amounts of data and pervasive information flows in the home.

Protection of personal data is a human right

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The processing of personal data has become increasingly valuable and lucrative for businesses. It offers opportunities for economic growth, social advancement, and research. However, it can also pose risks to the rights of individuals, their basic human rights.

The rise of AI technologies – let the journey begin

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Over the last few decades, technology has slowly shaped our world into one our grandparents wouldn’t recognise. Some of that change has been about the gadgets in our homes and in our pockets. Much else has been driven by researchers and scientists using powerful supercomputers to answer life‑changing questions and make ground-breaking discoveries in life sciences, physics, chemistry, and astronomy.

Data management – grudge purchase or strategic business tool?

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Work from Home (WFH) is here to stay, and it has changed the way we access business data. The monolithic server structure has firmly given way to cloud-based storage systems that enable anytime, anywhere access, along with greater flexibility and agility – as well as new challenges.

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