Tag: customer relationship

Poor candidate experiences in corporate hiring not only drive away top talent but also inflict lasting damage on company reputations. Organisations would do well to consider the unintended impact of flawed hiring practices, a leadership expert says. Ultimately, losing talent, losing trust become a predictable outcome when companies fail to value candidate experience.

A thorough credit policy accelerates the development of your business, no matter the size. In other words, a clear and well-defined credit policy for growth is essential for driving business success. A credit policy empowers business owners to manage risk effectively. It also improves cash flow and helps build stronger, more reliable customer relationships.

Running a business is no easy feat, and for self-made entrepreneurs, every decision counts. Managing finances effectively can be the difference between thriving and just getting by. That’s where Xero steps in—offering cloud-based accounting software that provides business owners with the tools they need to manage their finances smarter.

Starting a new business is an exhilarating venture, filled with both opportunities and challenges. However, the path to success requires more than just a great idea - it demands a strategic approach, careful planning, and the ability to adapt to evolving market conditions. 

The rise of financial technology (fintech) in Africa is not just a story of innovation; it's a narrative about empowerment and transformation. As the continent continues to grapple with the challenges of limited access to traditional banking services, fintech has emerged as a beacon of hope, offering a path towards financial inclusion and economic growth.

Online betting in South Africa is a thriving business, expected to become a billion-dollar sector within four years. But there are risks, especially as the digital era makes it easy to forge identities. Betting companies must manage fraud risks and honour legislation, avoid financial and reputational damage, and continue investing in customer relationships.

Moving to the cloud is essential. Businesses that don’t move to the cloud can, to some degree, add complicated layers to their legacy systems in an effort to keep up with the times, but eventually, they will be forced to make the move.

Your boss may not necessarily be keen on understanding every line item on your travel expense report, but they certainly need to understand the overall value that your business travel brings to the table. Having to justify the ‘value’ of business travel is a challenge that resonates deeply with travel managers around the globe today.

Small and Medium Enterprises (SMEs) play a significant role in the global economy and offer an untapped opportunity for Communications Service Providers (CSPs). As they emerge from the pandemic, SMEs have been spending more across a range of technologies, with spending on IT and digital services set to increase by 7.6% CAGR to reach $1.7 trillion by 2026.

We are amid a major digital revolution dominating every sector of the economy. Enterprises now focus on enabling consumers, employees, and ecosystem partners. Companies no longer just serve customers; they collaborate with them. They no longer just compete with rivals; they partner with them. They’re no longer limited by industry boundaries; they ignore them. In short: platform-based ecosystems are the new plane of competition.