Tag: creativity

Each industrial revolution has caused disruption, but it doesn't necessarily mean a net loss of jobs. While automation and artificial intelligence (AI) can eliminate jobs and industries, they also create new ones. AI has already improved our lives, especially in the service industry, by increasing efficiency and giving us more free time for tasks like booking flights or ordering food. However, these improvements are somewhat superficial.

In the early COVID-19 days, I had the misfortune to experience first-hand how it feels to be brutally attacked by people who believed that COVID-19 was a plot designed to destroy humanity. One of the results of this experience was my fascination with the process by which people adopt beliefs that are patently untrue about other individuals, the news, and institutions.

Meetings have been a part of the business landscape and company calendar for as long as anyone can remember, and indeed have played a valuable role as a forum to communicate, collaborate and innovate. However many, perhaps even most meetings today no longer serve a strategic purpose and have, instead, become reflexive diary entries that contribute little and can, indeed, hurt more than help, a leadership expert.

In the dynamic world of job interviews, there is one question that often sends a chill down the spine of job seekers - "What were you doing during this gap in your resume?" This seemingly innocent question can trigger fear, doubt, and discomfort in the minds of job seekers.

The dynamic interplay between personal wellbeing and business excellence has emerged as an unassailable truth. With the corporate wellness market projected to reach an impressive R1 trillion+ by 2026, the growing importance of wellness in the workplace highlights the priority placed on well-being, not only for employee welfare but for business health too. 

Since emerging from the grips of the COVID-19 pandemic, various industries across Africa have rebounded relatively well after having to undergo a process of reinvention. Across the continent, key multibillion dollar industries are navigating new challenges to meet consumer needs and retain a strong customer base. For Africa’s entertainment and media (E&M) industry, 2022 was a challenging year.

Three years ago, we talked about the Renaissance of the PC. While the personal computer (PC) has always helped us connect and collaborate, in 2020, at the height of work-from-home and virtual learning, we saw just how critical the PC is to all aspects of our lives.

In today's dynamic and evolving business landscape, the concept of retirement is undergoing a profound transformation. The traditional notion of leaving the workforce at a certain age and entering a state of relaxation is being replaced by the exciting concept of "unretirement”.

In the wake of the COVID-19 pandemic, our world has witnessed a digital revolution that has transformed the way we connect, communicate, and conduct business. In the increasingly virtual world we live in, exhibitions are more important than ever for the hospitality sector.

While digitisation and automation create many opportunities for businesses to streamline tasks and deliver benefits of ease and convenience to customers, this doesn’t automatically translate to good customer service. In fact, that assumption can create a significant risk for any business, because the simple truth is that you cannot entirely remove the human element from your business when you are dealing with customers who are human.