Tag: compliance

In recent years, corporate governance has become a hot topic following scandals like Steinhoff, Tongaat Hulett and many others. Despite increased attention, significant and material progress in improving governance practices across organisations remains alarmingly scarce.

The financial service industry is no stranger to stringent regulation. Unlike other sectors that have scrambled to comply with legislation such as NIS2, financial service organisations are comparatively pretty diligent when it comes to data resilience and cybersecurity.

Africa presents a compelling – albeit complex – investment landscape. While challenges such as political instability, currency volatility, and limited liquidity persist, significant opportunities counterbalance them. These growth options stem from powerful demographic shifts, digital transformation, and burgeoning intra-continental trade.

The rapid integration and adoption of Artificial Intelligence (AI) across various industries and sectors is transforming the way businesses operate. It is driving efficiency, innovation and cost savings with its prolific progress. AI is reshaping the workplace at an unprecedented pace. It is streamlining administrative tasks and optimising complex processes.

Artificial intelligence (AI) and data have the potential to radically transform contact centre quality assurance (QA). Where continuous improvement has traditionally been incremental, AI can drive progress in giant leaps. In the world of customer loyalty programs, contact centres play a pivotal role in the customer experience.

Designated Non-Financial Businesses and Professions (DNFBPs) registered with the Financial Intelligence Centre (FIC) have shown positive efforts. Importantly, their commitment has significantly contributed to progress. And as a result, South Africa is now closer to exiting the Financial Action Task Force (FATF) grey list.

The C-suite has long left data resilience and cybersecurity in the hands of security and IT teams. It has been a case of ‘leave it to the experts’, and for a long time, that made sense. But as organisations have become increasingly dependent on technology and breaches have become a case of ‘when’ rather than ‘if,’ cybersecurity has become a part of everyone’s day-to-day.

In today’s increasingly regulated and competitive business environment, organisations rely on specialised professionals to manage operational excellence and compliance. Two critical roles in this regard are the Management Systems Manager (MSM) and the Quality Manager (QM).

With South Africa tightening its grip on crypto regulations, Crypto Asset Service Providers (CASPs) must act now to avoid compliance failures. As of April 30, 2025, new crypto compliance rules in form of Directive 9 will introduce stricter requirements for tracking and reporting crypto asset transactions.

Earned wage access (EWA) trends signal explosive industry growth, with EWA projected to reach a $24 billion market value globally by 2025. As the industry matures, we are leading the transformation, developing earned wage access platforms into comprehensive financial wellness solutions. We are also leveraging financial technology and personalisation to meet the needs of an increasingly digital workforce.