Tag: cloud
Technology-led or soon-to-be-dead?
The future of business is in the cloud.
That is the message from global analysts as the latest IT sales figures show a marked shift away from hardware. The shift to cloud services and other Digital Business solutions has slashed Gartner's global IT spending growth forecasts by half: a cut of $67bn for this year alone, with data centre growth predicted at a modest 0.3% in 2017.
Customer service advantage through analytics
Advancements in cloud, mobile technology and Wi-Fi systems have enabled bricks-and-mortar venues to become more competitive by better understanding the needs of their diverse types of visitors.
Today, every smartphone is a chatterbox of information.
IT security ranks as highest priority for companies
Sophos has released the findings of a regional study carried out in South Africa and the Middle East, indicating that the majority of organisations in Middle East & Africa (MEA) are recognising the benefits of integrated security especially the concept of linking network firewall and endpoint security for better insights.
Smart machines and big data prevent fraud
Kaspersky Lab has released Kaspersky Fraud Prevention Cloud, a new solution for organisations facing risks from fraudulent activity as online and cloud service usage explodes.
SAGE SOLUTIONS FOR 2017
Sage, a leading provider of integrated accounting, payroll & HR, and payment systems, announced new products and features that will take Africa and Middle...
SME connectivity conundrum?
In 2017, South Africa is expected to spend $10.5 billion on information, technology and communications (ICT).
DIGITAL TRANSFORMATION JOURNEY
In a world driven by big data, the Internet of Things (IoT) and cloud connectivity, applications have become the system we use to record...
CLOUD CONTACT CENTRES – BEST VALUE FROM MODULAR FUNCTIONALITY
Technology underpins much of the functionality of any contact centre, from multi-channel communication methods and web-chat routing to automated outbound dialling and interactive voice...
GET THE BEST VALUE FROM MODULAR FUNCTIONALITY
Technology underpins much of the functionality of any contact centre, from multi-channel communication methods and web-chat routing to automated outbound dialling and interactive voice...
MANAGED SERVICES PROVIDES PLATFORM FOR INNOVATION
The arrival of a digital economy has ushered in an era of rapid business transformation.
It’s brought new business models, new value propositions and...





























