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In the aftermath of the virus outbreak, 2020 has certainly been a challenging year for the manufacturing sector. The World Bank predicts the pandemic will push Sub-Saharan Africa into its first recession in 25 years with growth predicted to fall to -3.3% for 2020. Reduced demand has taken its toll on the balance sheet and cash flow of most producers.
While some may have viewed 2020 as a write-off, the technology sector has seen a massive upswing. As a result of forced, mass digitisation, 2021 promises to be a fruitful – albeit challenging – year for technology. Globally, there are three key predictions that could shape success in the year to come.
Leadership in times of crises is crucial because both citizens and employees look to their leaders for assurance, vision and direction. What makes leadership all the more critical is that when rapid change disrupts most aspects of an organisation, even its leaders are learning in real time.
To remain agile in an evolving market, organisations in all sectors are revising their budgets and business plans. According to Brian Kropp, chief of research for the Gartner HR practise, it’s critical for business leaders to understand that large-scale shifts are currently changing how people work and how business gets done.
While it has become easy to fall into the trap of only paying lip service to customer experience (CX), it is one of the most important aspects of doing business in 2020. But how can companies differentiate themselves when their customers have so many different and unique options available to them?
While the arrival of multinational data centres in South Africa has prompted more organisations to consider moving to the cloud, some are still hesitant to migrate their payroll to this environment even though the advantages far outweigh any concerns.
One of the biggest challenges when it comes to managing and applying software licenses is that there are many variations available, depending on the solution businesses opt for. License rules also change regularly as vendors adapt to new technology, phase out old technology or update their solutions.
Cloud Technology is a critical enabler of the 4th Industrial Revolution. Particularly when data intensive processes are involved, ‘platform as a service’ allows for innovative new ways for traditional problems to be solved, bringing agility, speed and scalability.