Tag: bias
AI-Driven recruitment raises legal and bias concerns
AI-driven recruitment raises critical concerns about bias, fairness and legal accountability in modern hiring practices. There is mounting foreign case law that provides both employers and Artificial Intelligence (AI) developers with significant food for thought.
Empathy enhances customer experience
Empathy is a key differentiator in creating exceptional customer experiences. In an increasingly tech-driven business world, it stands out. Labelled a ‘soft skill,’ it is a complex trait to develop. This development requires self-awareness, emotional intelligence, and ongoing effort.
AI and ethical creative writing
Like many companies, we grapple with the ethics of using Artificial Intelligence (AI) in our work, which for us is creating brilliant campaigns for our clients. Over the past year or so, since AI really made itself felt, we’ve hashed and rehashed so many questions, especially around content generation: can we use AI to produce copy for our clients? Should we? If so, how should we? What should we tell them about using AI, if anything? And why should they pay us to use AI when they can do it themselves – for free?
Neuroeconomics – vital for avoiding investment pitfalls
Traders and investors must overcome many hurdles in order to succeed. Among the most common of these hurdles are emotional pitfalls such as fear and greed, and behavioural shortcomings such as impulsivity. Neuroeconomics – a relatively new discipline – may hold the key to understanding the neural processes that govern the way traders make decisions, and assist them in making the right ones.
The digital tightrope walk for business & human rights
Artificial Intelligence (AI) offers unprecedented opportunities for growth and innovation but also presents significant challenges and risks, especially concerning human rights and corporate governance.
How AI tools are transforming coaching
Coaching is a caring profession characterised by a trusted relationship, authentic connection, and a collaborative partnership between the coach and client. At the core of coaching lie deep, one-to-one, empathetic conversations. The ‘human touch’ is not just important, it’s critical to the whole coaching endeavour.
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Why the education sector is in dire need of more women...
Gender inequality is still rampant throughout society and in the workplace, it can take on many forms - disparity in promotions, unequal pay and less leadership roles. While this is often the case in big corporations and civil society, we should also be turning a lens towards the education sector, where gender inequality is even more pronounced.
What questions should boards be asking about AI?
Few business leaders dispute that artificial intelligence (AI) is on course to upend every major market sector and industry, but many boards aren’t always aware of what a successful AI strategy looks like, or how best to prepare their organisations for the change.
Can AI find your next C-suite hire?
Artificial Intelligence (AI) is revolutionising business and we’re all beginning to relax with it as we learn that it is generally to be welcomed rather than feared. As a tool, it is excellent at making tasks less time-consuming and more efficient, and this applies to the work of executive search businesses as much as to other business processes.