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Tag: Artificial Intelligence (AI)

Corporate governance – stagnation, scrutiny and digitisation

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In recent years, corporate governance has become a hot topic following scandals like Steinhoff, Tongaat Hulett and many others. Despite increased attention, significant and material progress in improving governance practices across organisations remains alarmingly scarce.

Responsible AI adoption in a rapidly transforming world

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In 2016 Klaus Schwab, Executive Chairman of the World Economic Forum reflected on the intersection of technology and humanity. Schwab expressed concern about how technology like smartphones could affect our compassion and connection with others, possibly depriving us of meaningful engagement.

Human-centric leadership disconnect – why 63% walk away

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Two-thirds of professionals (63%) have admitted that one of the leading reasons for leaving a previous employer is that they did not have a ‘connection’ with their management or leadership team. A further 68% stated that their exit was due to ‘empty promises’ from management. Professionals feel that leaders who fail to act on commitments erode trust.

Taking the Anxiety out of AI

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AI is going to change your world – but don’t panic. As Artificial Intelligence (AI) becomes more widespread in the workplace and society, it raises important questions. What impact will it have on your job, your life and the world around you?

Africa’s AI advantage – the role of data in business success

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In the Artificial Intelligence (AI) era, data drives innovation. Enterprises that harness and manage their data efficiently gain a competitive edge. Meanwhile, those that fail to do so risk falling behind. AI’s potential to transform operations, enhance decision-making and fuel growth hinges on effective management of the vast volumes of structured and unstructured data organisations generate daily

Sovereign AI is reshaping geopolitics

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Artificial intelligence (AI) is reshaping global power dynamics, economic frameworks, and security considerations. While it offers immense opportunities, it also raises significant concerns. These include governance, ethical standards, and its potential use in both civilian and military contexts.

The Thinking Machine

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The riveting account of Nvidia, the tech company that has exploded in value for its Artificial Intelligence (AI) computing hardware, centres on Jensen Huang, Nvidia’s charismatic, uncompromising CEO. In June of 2024, spurred by the frenzy of investment following the launch of ChatGPT, Nvidia achieved a historic milestone.

Technology and AI in the workplace – death knell or re-alignment?

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The rapid integration and adoption of Artificial Intelligence (AI) across various industries and sectors is transforming the way businesses operate. It is driving efficiency, innovation and cost savings with its prolific progress. AI is reshaping the workplace at an unprecedented pace. It is streamlining administrative tasks and optimising complex processes.

Contact centre – QA + AI = all ears, all insight

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Artificial intelligence (AI) and data have the potential to radically transform contact centre quality assurance (QA). Where continuous improvement has traditionally been incremental, AI can drive progress in giant leaps. In the world of customer loyalty programs, contact centres play a pivotal role in the customer experience.

Trade tariffs – does the geopolitical turmoil signal China’s return?

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The current pace and flux of geopolitics continue to disrupt markets, keeping investors worldwide on tenterhooks. The US/China relationship, in particular, is the most consequential bilateral relationship in the world. In a way, it is the axis around which other global events are turning.

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