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Over the last few decades, technology has slowly shaped our world into one our grandparents wouldn’t recognise. Some of that change has been about the gadgets in our homes and in our pockets. Much else has been driven by researchers and scientists using powerful supercomputers to answer life‑changing questions and make ground-breaking discoveries in life sciences, physics, chemistry, and astronomy.
Artificial intelligence (AI) is one of the key pillars of the Fourth Industrial Revolution, which is transforming and digitizing everything from backend customer service centres to procurement and supply chain management. In fact, AI capabilities are increasingly being embedded throughout organisational structures, opening up a new digital frontier that most companies, both large and small, are still grappling with on a day-to-day basis.