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Retail vendor lock-in challenges and solutions

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In 2025, the retail sector had grown by 4.2% year-on-year. The e-commerce sector is expected to reach R225 billion, reflecting a 150% increase over the past five years. Omnichannel retail capabilities, supported by personalisation, customer data analytics, AI-powered recommendations and automated inventory and storage solutions, help companies gain commercial ground and customer trust in a highly competitive environment.

Social and labour plans – moving the model beyond mining

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Mining, until now, has been the sector in South Africa where social and labour plans are a legal requirement. These plans are designed to ensure that while companies take value out of the ground, as is the case for miners, they also leave something of value behind.

Surviving the performance improvement plan

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Perhaps this is your current situation. Being placed on a performance improvement plan can feel like a punch to the gut. It is feedback, but it also comes loaded with fear, doubt and worry. You may find yourself asking, “Am I failing? Is my job at stake? Do they even want me here?”

Measurable governance in action

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Governance conversations everywhere - in boardrooms, conferences, and social platforms - are often punctuated by phrases such as “best practice”, “governance with purpose” and “future-ready boards.” Yet good intentions alone rarely change outcomes.

Operator training simulators transform industrial skills and safety

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Industrial operations are, like the rest of the world, facing a fundamental generational workforce change. Today, most baby boomers, those experienced operators aged between 61 and 79, are projected to retire by 2035. As a younger, more mobile generation steps in, the traditional model of long apprenticeships and gradual knowledge transfer is no longer sustainable.

Digital TV audience metrics that matter

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South Africa is on the brink of one of the most game-changing moves in media measurement in decades. In September, the Broadcast Research Council of South Africa (BRC) announced that it had appointed GfK, an NIQ company, to design and deploy the next-generation Total Video Measurement service.

The power of digitised governance – from reports to real-time insights

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Conversations on board leadership often focus on strategy, oversight, and navigating risk and uncertainty. These remain timeless pillars of effective governance. At the same time, these discussions highlight that strong boards are vital for steering organisations through complexity while upholding fiduciary duties.

The R54 billion miscalculation – what it means for homeowners

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South Africa’s electricity framework has been rocked by an error that could cost households dearly. In August 2025, the National Energy Regulator of South Africa (NERSA) confirmed the R54 billion miscalculation in its revenue decision for Eskom under the Sixth Multi-Year Price Determination (MYPD6). This was not a minor accounting slip.

Reading the fine print – SMEs’ survival lies in contract details

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Running a small business in South Africa has never been easy. With economic pressures ranging from inflation to rising operational costs, every decision matters. For many small and medium enterprises (SMEs), overlooked details in contracts can mean the difference between financial stability and unexpected setbacks.

Services SETA collapse – skills levy on the brink

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South Africa’s businesses pay billions in skills levies. Yet the Services Sector Education and Training Authority (Services SETA’s) administration signals a crisis that could derail our economic future. This retains the original intent but adds urgency.

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