Tag: Zoho Corp

As 2025 draws to a close, African businesses can reflect on one of the most pivotal years in Artificial Intelligence (AI) adoption to date. Across South Africa, Lagos and Nairobi, organisations tested, deployed and learned from AI at pace. Some thrived. Others stumbled. The AI adoption lessons that emerged, however, are clear. They matter far more than the hype.

In today's fast-paced work environment, employee productivity is a critical component of organisational success. To ensure optimal performance, employers often resort to various productivity tools, which range from time-tracking software to project management applications.

Technological advancement is fundamental for economic development. The more accessible the tech is for citizens, the more rapidly the local economy can progress. In South Africa, a commitment to embrace the '4th Industrial Revolution (4IR)' has been a fixture of national government rhetoric for several years.

In many ways, 2021 was a landmark year for online privacy. In April 2021, Apple rolled out an update allowing users to opt out of app tracking, with most iPhone users having done so by the end of the year. There were even talks to disable tracking technology on the world’s most popular web browser.

The term ‘customer engagement’ is arguably one of the biggest buzzwords in today’s business landscape. It's so widely used that when many people hear the phrase, they interpret it as a checkbox item. It is, however, an ongoing crucial relationship between a company and its customers, which is determined by the customer’s preferences and behaviour.