Tag: Wouter Kielblock

Digitalisation was a transformative trend sweeping across industries even before the global COVID-19 pandemic changed the way we work, shop and interact. Society's ongoing transition to smart and sustainable living leverages information and communication technologies (ICT) to improve the quality of life and unlock greater convenience. And ubiquitous and seamless access to digital services underpins this trend, with the digitalisation of banking a core enabler of the emerging smart economy.

Read our exclusive cover story titled THE SMART ECONOMY | HOW IS CUSTOMER DIGITALISATION DRIVING BANKING CHANGE? by Wouter Kielblock, Chief Operations Officer, Corporate and Institutional Banking, Investec, as well a host of other topical management articles written by professionals, consultants and academics in the December/January 2020/21 edition of BusinessBrief.