Tag: voice commerce

PwC's latest Global Consumer Insights survey, assesses the shopping behaviour, habits and expectations of over 22,000 consumers in 27 countries, including 1,000 from South Africa. Almost a third (32%) of consumers surveyed globally by PwC plan to buy an AI device, including robots or automated assistants, with retailers watching closely as ‘voice commerce’ develops in the home. In South Africa, 44.3% stated they plan to buy an AI device in the near future.