Tag: TalentDevelopment

For boards of listed companies, Chief Executive Officer (CEO) succession is often framed as a debate about background. Finance or operations, commercial flair or financial discipline? The tendency is to treat the top job as the natural culmination of a particular functional path. The evidence suggests that this thinking is increasingly outdated.

South Africa's hospitality sector needs nearly two million workers by 2032. The talent exists, but the pipeline needs work. The hospitality industry has a habit of describing its talent problem in passive terms. The gap exists. Standards have slipped. Graduates are arriving underprepared. It is as though the situation is weather. It is something that happens to the industry rather than something the industry has, in part, created.

Volunteering is often framed as an act of goodwill rather than a pathway to professional growth. However, this view misses an important point. In many cases, volunteering builds capability, credibility and leadership. April, designated as Global Volunteer Month, offers a timely opportunity to reassess this practice. It remains widely misunderstood, particularly in emerging markets.

Hospitality has always welcomed guests effectively. However, an important question remains. Are we equally good at welcoming young people into lasting, meaningful careers? South Africa’s youth unemployment crisis is well-documented. Hospitality should play a stronger role in changing that story. The sector can offer first jobs, skills, confidence and exposure to the world.

Organisations often rush into Artificial Intelligence (AI) without a clear strategy or the right internal capability. As a result, they risk overpromising, underdelivering, and damaging their credibility in the market. These risks undermine long-term AI success and weaken stakeholder confidence.

The first time I experienced the power of organisational change was while working with an organisation that needed to run a member poll across a diverse workforce. Participants ranged from knowledge workers to pensioners and front-line manual employees. Many people assumed the latter two groups were not digitally savvy.

By now, most organisations claim to be “learning organisations”, yet few can learn and adapt at the pace their environment demands. Despite rising investment in learning technology, leadership programmes and continuous development initiatives, progress has not kept pace with the speed and complexity of change.