Tag: smart automation

Despite AI’s incredible advances, human connection rooted in empathy and proficiency to address and exceed customers’ needs is irreplaceable. No matter where you look, someone, somewhere is discussing artificial intelligence (AI) right now.

As we move into 2023, many small and medium enterprise (SME) owners and leaders anticipate another difficult year. Yet they are comfortable knowing they've endured a lot since the start of the pandemic. SMEs have survived, and some have even thrived, despite COVID-19, unrest, extreme weather, the global energy crisis, and the return of high inflation and rising interest rates.