Tag: scalability

In recent years, the cloud has emerged as an undeniable powerhouse in the Enterprise Resource Planning (ERP) market, with projections indicating a staggering transformation from the current $64.7 billion valuation to an astounding $130 billion by 2027. The allure of cloud-based ERP is undeniable, offering cost savings, swift implementation, enhanced flexibility, and accessibility for businesses to scale seamlessly.

Edge computing and Secure Access Service Edge (SASE) are two ground breaking technologies poised to revolutionise business operations across diverse industries. These innovations offer a multitude of advantages, ranging from reduced latency and enhanced performance to heightened security, cost savings, and scalability.

South Africa’s Quality Council for Trades and Occupations (QCTO) is a major driving force behind addressing South Africa’s skills shortages across industries. Uniquely positioned in the Post School Education and Training (PSET) sector, the QCTO has been charged, essentially, with shaking things up and disrupting the status quo to address the inequalities of the past.

As the world becomes increasingly focused on environmental, social and governance (ESG) initiatives, IT departments are actively driving sustainability efforts. According to Enterprise Strategy Group research, a significant majority (93%) of IT decision makers consider a supplier's ESG programme when making IT purchasing decisions.

During discussions with several of our contact centre customers, the topic of Artificial Intelligence (AI) and its impact on call centres and customer experience (CX), strategies is often raised. Various articles have been published relating to AI, machine learning (ML) and bots replacing humans in contact centres, focusing on the advantages that AI brings when compared to having people servicing customers and more.

MultiChoice Group (MCG, or the group), Africa’s leading entertainment company, executed well on its operational objectives during the six months ended 30 September 2023 (1H FY24).

According to our survey, overwhelming majority of South African companies concerned about cloud security. In a local survey of 500 CTOs, Directors, C-suite respondents and business owners, we reveal that 89% of South African business leaders view cloud security as a major concern.

Enterprise Resource Planning (ERP) software has seen rapid growth in recent years following the COVID-19 pandemic. Even though it can be deployed quickly, ERP systems are complex and require significant computing resources, which can be expensive to acquire and maintain in-house.

Technology is moving so quickly that many business owners might feel overwhelmed with all the sudden hype around artificial intelligence (AI), ChatGPT and other trends. We’re still coming to terms with what this technology means and how we can use AI in any meaningful way.

The world has changed immensely since on-premise infrastructure was considered the best option for company applications. Today, most companies have begun shifting toward off-premise options, such as cloud and co-location.