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The digital workplace is one where people, processes, technology, and the company converge to improve business productivity and employee engagement. It's a workplace where employees have the technological tools they need to complete business tasks effortlessly and efficiently.
Today’s consumers are more informed than ever about their purchasing decisions. They are constantly connected, constantly searching for information, constantly sharing their brand experiences on social media and constantly demanding that their needs are instantly gratified.
Technological advancement is a main driver of economic growth, productivity, and operational efficiencies. Today, these technological advancements are largely in the fields of Artificial Intelligence (AI) and machine learning (a subset of AI) – the ability of machines, through the use of algorithms, to interpret data, predict outcomes and learn from successes and failures. This technological development, known as the 4th Industrial Revolution, is going to bring enormous change to how we live and work.