Tag: room service
Opportunities and challenges of Artificial Intelligence in the hospitality industry
Global tourism has begun surpassing its pre-COVID-19 peak. South Africa remains a popular tourist destination with the hospitality sector contributing significantly to its gross domestic product (GDP). Competition in the hospitality industry is intensifying, making the marginal and not-so-marginal gains offered by artificial intelligence (AI) a vital consideration for any hospitality operator.
Redefining hospitality – the overlooked checklist
Business travel is an art that demands attention to detail. Ensuring a comfortable and hassle-free stay begins right when you start booking your hotel room. Yet, many critical factors are frequently overlooked.
