Tag: revenue loss

Designing sales incentive programs for the motor retail industry - whether for your own sales force or a channel partner - presents several unique challenges due to the complexity and variability of the market. It’s a task requiring specialised skills and expertise in incentive and technology design that few businesses have in-house for either the development or ongoing management thereof.

Over the past couple of years, implementation of automation in business, along with measured adoption of artificial intelligence (AI), has given businesses in the service industry the ability to enhance their workforce and their operations. This is because automation can take over many of the manual, admin-heavy tasks that can be very time-consuming for a workforce - particularly valuable in field service management (FSM) where there are many moving parts.

The concept of a crisis and how to manage it isn’t foreign to anyone running a business. Something untoward happens, it affects the business and then there are a host of effects ranging from revenue loss, reputation management and compliance questions.

Formal retailers in South Africa are losing billions in annual sales because of a disconnect between the customer touchpoint mix that they prioritise and those that their customers prefer. This is one of the key findings of a big data research study that was conducted on our behalf.

Hiring employees who misrepresent their qualifications can be a costly mistake for employers. Not only does it damage the reputation of the company, but it can also lead to a loss of productivity and profits. Fortunately, employers have legal recourse when an employee has misrepresented their qualifications during the hiring process, including claiming back remuneration.

Picture this: It’s Black Friday and it’s time to take advantage of the massive sale on your favourite online shop. You’ve been receiving emails all month in the run-up to the day and you’ve bookmarked several items that you just have to have – and their prices for one day only are ridiculously low. You open the browser, head to the store and….

The latest riots and looting in South Africa have been utterly devastating for local businesses. When the dust eventually settles, the reality is that many businesses are going to have a tough time bouncing back from the destruction. Those that are able to pick up the pieces will be the ones that have business interruption insurance in place.

2020 challenged all of us. The most severe economic contraction in decades triggered vast monetary accommodation and fiscal support packages that altered the investment landscape. Now, as we approach 2021, the promise of COVID-19 vaccines is game changing. It encourages us to anticipate a return to pre-pandemic activities.

COVID-19 has created a universal imperative for governments and businesses to take immediate actions with significant financial ramifications. According to our latest study, market capitalisation for the biggest 2,000 companies worldwide has declined by 24 percent since the beginning of the outbreak, losing more than $12.4 trillion.