Tag: retail supply chain

Although many retailers have successfully implemented omnichannel services like same-day shipping, in-store pickup or home delivery, research shows that only a third of retail executives said this was a regular service, while 62% said it was just for the 2021 holiday season.

Chief executives at leading grocery retailer and consumer goods companies see supply chain visibility and personalisation as key drivers of growth, according to a new joint research paper we released together with PwC. The report interviewed 16 leaders from the consumer goods industry and identified what they envisioned for the future.

The retail supply chain is large and complex, and constantly needs to adapt to meet changing demand from end consumers. The need for multi-channel fulfilment across online and in store adds to this complexity. Accurate demand forecasting is critical to every part of the chain, from manufacture to distribution to sales.