Tag: remote workforce

How can I develop a team if they’re not in the same place? How can I build a company culture that works for employees in an office, working at home and in co-work spaces? How can I maintain organisational oversight if I can’t see my employees?

The cyberthreat landscape is constantly evolving, as cybercriminals continue to find vulnerabilities to exploit. Advanced Persistent Threats (APTs) are a growing concern that businesses need to guard against. While these highly targeted attacks are as common as more broadly-targeted events, they are devastating when successful, exposing sensitive data that could ruin business reputation, not to mention causing compliance breaches.

The effect of the COVID-19 Pandemic on employee mental health has been overwhelming. Organisations are realising the deep need to turn their attention and focus on employee wellness, especially during this time of increased separation and decreased human interaction.

In the recent months, cyber attacks have risen to become one of the biggest threats to the digital health of corporations – with even the most heavily protected businesses becoming vulnerable to data theft.  According to research by Kaspersky, Africa has faced ‘millions of cyber attacks’ in 2020.

The ongoing COVID-19 pandemic that is pushing businesses to rapidly reinvent the way they operate is an additional driving force for the uptake of Contact Centre as a Service (CCaaS) in South Africa, putting the future of the traditional contact centre model under considerable pressure.

Our latest findings on State of Cyber Resilience shows that cyberattacks on insurers have more than doubled (from 240 to 519 attacks, on average), illustrating the current cyber climate for insurers: It’s volatile. This number is more than twice as much as the cross-industry cyber resilience leaders in the survey and over three times more than their banking peers.

It’s been a stark and dramatic change in work environment and responsibility. People are working from kitchen counters, home studies and lounge suites. They’re waking up and heading into the virtual office in pyjamas. The world is online, and organisations that resisted remote working for years are living out their worst fears – will the work get done? Will the employee deliver? How do I know they’re not watching Netflix?