Tag: Regulation of Interception of Communications Act (RICA)

The considerable diversion of consumers from shopping malls to online trading platforms, further driven by the COVID-19 pandemic, presents huge challenges to authorities in stopping unlawful goods from being distributed. Amazon took welcome initiative last year when they filed two separate joint US law suits with Valentino and KF Beauty against 4 companies and 16 individuals for selling counterfeit versions of the last mentioned copied products on Amazon’s market place website.

While almost everyone has heard the phrase: 'This call may be recorded for quality control purposes', while waiting to speak to a business service representative or call centre operator, businesses are starting to appreciate that the effective and compliant recording of conversations has evolved from humble beginnings into a strategy to provide a strategic business advantage.

The idea of a digital state where different areas of government digitise data and collaborate to provide services for its citizens has been a long stated ambition for the South African government, as part of its push to embrace the 4th industrial revolution - but now it’s more important than ever.

Many employers are still not aware of the Regulation of Interception of Communications Act (RICA) that came into effect at the end of September 2005 and that it was amended in 2008.