Tag: problem solving

Small and medium enterprises (SMEs) in South Africa continue to face a business landscape that is simultaneously full of challenges and brimming with opportunities. A still-struggling economy, rising costs, high unemployment figures and an uncertain political future have created a business backdrop against which only the most resilient and innovative businesses will thrive.

The introduction of artificial intelligence (AI) is a significant part of the digital transformation bringing challenges and changes to the job descriptions among management. A study we conducted shows that integrating AI systems into service teams increases demands imposed on middle management in the financial services field.

While the internal audit function has undergone significant transformation, the rapid pace of change is only set to accelerate in the foreseeable future. I shed some light on some key industry trends that have emerged, and the some key areas of transformation we can expect to see defining the sector over the next five years.

Three years ago, we talked about the Renaissance of the PC. While the personal computer (PC) has always helped us connect and collaborate, in 2020, at the height of work-from-home and virtual learning, we saw just how critical the PC is to all aspects of our lives.

Emerging technologies like artificial intelligence (AI) are changing every industry and sector, including education. If students are to take advantage of AI, it’s essential they are exposed to it early and taught how to harness it. The changing educational landscape, accelerated by the pandemic, offers an opportunity to enhance inclusion and accessibility through AI technology.

ChatGPT, an artificial intelligence (AI) language model, is forcing a significant paradigm shift in the education sector, as educators at all levels, but particularly in tertiary institutions, grapple with the implications, the technology that has so much potential to do good, but also raises concerns about its impact on the validity of traditional student outputs like essays and tests.

Despite AI’s incredible advances, human connection rooted in empathy and proficiency to address and exceed customers’ needs is irreplaceable. No matter where you look, someone, somewhere is discussing artificial intelligence (AI) right now.

As we celebrate Women’s Month in South Africa, it is essential to reflect on the incredible women who have been trailblazers in breaking barriers and attaining leadership positions across various industries. Women have defied societal norms, shattered glass ceilings, and proven time and again that they are a force to be reckoned with.

Virtual reality (VR) technologies of today have their roots in ideas dating back to the 1800s, tracing back to the inception of practical photography. The concept began with the Sir Charles Wheatstone’s invention of the stereoscope in 1838, employing twin mirrors to project a unified image. This pioneering development later evolved into the patented View-Master in 1939, a device that remains in production even today.

In its most literal sense, return on investment (ROI) is a profitability metric that refers to the business value derived from spend. It involves dividing an investment’s profit by its cost and is generally expressed as a percentage.