Tag: Pareto’s principle

An interview with Judy Klipin, Master Life Coach, Judy Klipin Coaching and Dr Ivor Blumenthal, CEO, ArkKonsult, discussing how burnout affects both individuals and organisations and is a service delivery and efficiency and effectiveness crisis waiting to happen.

Burnout affects both individuals and organisations and is a service delivery and efficiency and effectiveness crisis waiting to happen. While Pareto’s Principle, also known as the 80/20 rule or ‘the law of the vital few’, does not necessarily have a 80/20 ratio (but let’s carry on using the ratio for ease of communication), it is well observed that most results are generated by a minority of the action (and actors):