Tag: outsourcing
Right to health enforcement – landmark ruling on cancer care
In a decisive move, the judiciary reaffirmed its role in safeguarding constitutional rights. The Gauteng Local Division of the High Court in Johannesburg recently issued an urgent interim relief order against the Gauteng Department of Health (GDoH) in a case of right to health enforcement.
Cutting corners costs lives – construction red flags to watch
A contractor’s capabilities, ethics and experience can make or break a project. This is especially true for large-scale, regionally critical infrastructure such as roads, bridges, transport systems and water services. Across the country, there’s been a concerted push to deliver smarter public transport, boost housing in growing urban centres and strengthen utility services that millions rely on daily.
Privatise driving license production to end backlogs and corruption
South Africa relies on a single machine to produce driving license cards, which is downright ludicrous. In November 2021, an electrical fault caused the machine to break down. Repairs took two months, increasing the license backlog by over a million.
Matric exam printing security – people, process and technology
On Monday, 21 October, the first papers in this year’s National Senior Certificate, or Matric, exams will be written. As always, exam security is a major concern. It is reassuring that specialist service providers have been entrusted with the secure printing, storing and transporting of exam papers.
BI & cyber concerns top risks for automotive manufacturing sector
Business interruption (BI) and cyber incidents are the primary concerns for the manufacturing sector within the automotive industry in 2024. The report, based on insights from over 3,000 risk management professionals and business leaders, highlights the growing importance of addressing these risks to ensure business continuity and safeguard against potential disruptions.
Inside or outside? The strategic value of outsourcing
Outsourcing is more than just catching an expert by the digital tail and swinging them into the enterprise, it’s a strategic investment into a long-term collaboration. Outsourcing essential business operations across multiple departments and functions has proven its strategic value as service providers refine their offerings and enterprises adapt their use cases and perceptions.
The changing workplace – why job descriptions are falling behind
Is it time to say goodbye to the good old job specs? In the midst of rapid change and innovation, the concept of rigid job descriptions is fading fast. Modern workplaces are evolving, and it's clear that the traditional way of defining jobs simply doesn't cut it anymore.
BPO for sustainability – the path to greener business practices
To minimise environmental impact, many organisations seek to implement eco-conscious strategies into their operational practices.
SMEs – how to remain competitive in a rapidly evolving market
Small and medium-sized enterprises (SMEs) have always been compelled to find and leverage every opportunity to remain competitive and stay ahead of the curve. Amidst all of the disruption of the past two years, this need has become a business imperative.
Small businesses – considerations and concerns when expanding your team
How small businesses manage growth, and the expansion of their teams is always a hot topic. We are often asked how best to go about it as many businesses make the mistake of thinking growth and expansion is directly linked to their staff complement, yet this could not be further from the truth.































