Tag: Oracle
Competitive advantage creation through exceptional CX
Globally, the shift towards automation is being driven by the need to increase agility and provide customers with a greater sense of immediacy. In the South African context, particularly in the tough economic environment businesses currently find themselves in, these drivers are coupled with a greater need to retain customers and gain market share. After all, a great customer experience can lead to a substantial competitive advantage.
Let’s chat about HR bots
Ronnie Toerien | HCM Development & Strategy Leader | Oracle Africa | mail me |
We’ve got used to doing all manner of tasks without needing...
Are data governance regulations a challenge or an opportunity?
When Tim Berners-Lee declared data to be the “new raw material of the 21st century” back in 2011, he was perfectly describing the direction many economies were heading in - from industry to insights and intelligence.
But in the six years since, data has defied the economic principles that many commodities adhere to: unlike other raw materials, the more plentiful the data the more valuable it becomes. It is coveted like precious metals and valued accordingly for its power to drive the insights that help transform businesses.

























