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Tag: one-time password (OTP)

Banking safely and efficiently during lockdown

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Consumer concerns related to COVID-19 including fears of being infected by the coronavirus while attending to their banking matters and stress related to debt issues have come to our attention. In response to President Ramaphosa’s address on the measures to contain the spread of the coronavirus, we urge consumers to remain calm and to follow the stringent measures in place to protect both themselves and their families. 

Beware of vishing as scammers look for spare cash

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Unfortunately, vishing is not new, but customers may be new to the scam. That’s why we want to warn customers, particularly in these tough economic times, when consumers are more vulnerable. Vishing is a method used to trick banking customers into divulging their confidential banking details, to scam unsuspecting bank customers out of their hard-earned money.

Financial scams – avoid becoming a victim

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South Africa has significantly more financial crime than most other countries. With a rate of 77% compared to a global average of 49%, SA is something of a hotbed for fraud and scams. As consumers and insurance-seekers we need to understand the risks of economic crime and how to avoid becoming a victim, the risks of committing insurance fraud and how to avoid being inadvertent perpetrators of fraud ourselves, by for example, omitting information in an insurance application

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