Tag: Microsoft South Africa

When farmers take a photo of unfamiliar spots on a crop and ask a question on their phone, they’re not thinking about digital systems or models. Instead, they are looking for reassurance, guidance, and something they can act on before the problem spreads. Moments like these are becoming increasingly common as technology becomes a first stop for information and decision-making. This shift extends from the field to the clinic and the classroom. Yet whether that farmer gets a useful answer still often comes down to one simple factor: language.

We have released a Work Trend Index Special Report, 'Technology Can Help Unlock a New Future for Frontline Workers', and announced new features in Microsoft Teams and Microsoft Viva designed to serve millions of frontline workers.

With digitisation reshaping the retail landscape, the future of the industry is unfolding before our very eyes. Since the pandemic began and lockdowns ensued, retailers have been forced to rethink the way they do business and, in particular, the way they serve their customers.