Tag: microlearning

The spotlight shines on the crucial task of empowering and developing the nation’s young workforce. In the fiercely competitive retail landscape, delivering exceptional customer experiences is paramount for building brand loyalty and standing out from the crowd. However, to achieve this critical goal, it is crucial to have a highly skilled and passionately engaged workforce, especially among the youthful employees who represent the industry’s future.

Thanks to the global pandemic and savvy, forward-thinking key-decision makers, many businesses have embraced e-learning to ensure they remain competitive. The global consultancy firm McKinsey observed that business learnings were one of the most affected activities when lockdown was implemented, as almost 100% of in-person programmes were cancelled or postponed as a measure to curb the spread of COVID-19.

Over the past 20 years, the human attention span has rapidly decreased from 12 seconds to eight seconds, according to a Microsoft study. A short attention span has huge implications on how effectively an individual retains information. And it impacts an organisation’s approach to upskilling their employees and other stakeholders, to give their business a competitive edge.