Tag: messaging
Strategy in advertising is like a nerve – invisible but essential
In the world of advertising, strategy is often overlooked because it operates behind the scenes. Yet, much like the human nervous system, it plays a critical role in ensuring everything functions smoothly. The nervous system transmits signals that enable movement, sensation and reflexes, keeping the body in sync and responsive.
In-house versus agency communications
Brands taking communications entirely in-house may see short-term financial benefits, but long-term drawbacks are significant. The communications agency I have led for almost eight years is unusual in retaining clients for extended periods. Occasionally, we lose an account.
Optimising user-centric design by aligning CX, UX, UI, BX and SX
In times past, if a product or service worked, you’d pat yourself on the back and move onto the next project. But this simply doesn’t work in the digital age. Today, users want an experience. Gone are the days when creating something clever and functional could pass, if your user experience (UX) isn’t up to scratch, you can expect your product to not only become a white elephant but to receive stinging reviews too.
Dawn raid compliance guidelines
It is vital for employees to understand how to conduct themselves during dawn raids or interactions with regulators. Failure to do so may result in significant consequences for the employer. The European Commission recently fined a European company after a senior employee deleted private WhatsApp messages during a dawn raid pertaining to a competition law violation.
Remote work checklist – best practices for a safe home office
Remote work has become a new reality for many professionals. Employees, ranging from designers to accountants, often handle sensitive information, which presents a risk of compromise when operating outside an office environment. To help navigate these challenges, we have compiled a checklist that empowers remote employees to work in comfort while maintaining data security.
AI sales tools to boost productivity and efficiency
Artificial intelligence (AI) and other tech are fast becoming the biggest sales enablers on the block. Sales is a pressure game. You’re juggling leads, chasing targets, and dealing with the endless cycle of follow-ups. But high-performers don’t just work harder - they work smarter by leveraging tech that delivers results.
The ins & outs of corporate gifting season
It’s fast heading into year-end and the season for giving is in full swing. Corporate gifting is a thoughtful way for businesses to express appreciation to clients, employees, suppliers, partners, and other stakeholders, and to build and reinforce those valued relationships.
Embracing a distributed world of work
The normalisation of a distributed workforce has seen some companies fall short when it comes to maintaining effective communications with their employees. Engagement between workers was always taken for granted in traditional office environments.
How young people can become great salespeople
Recently, I wrote about what I would tell my 26-year-old self. This piece was well-received because it resonated with many people. You see, hindsight is 20/20, and so the ability to have access to some wisdom that comes with age is priceless.
Generation Z or Zoomers are the hottest new audience
The new generation which brands are taking a keen interest in are called Gen Z or ‘Zoomers’, this refers to people born between 1997 and 2015, who are within the age range of 7 to 25 years old in 2022, representing almost 27.5 million people in South Africa.
































