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Retail – a careful balance between technology & people required

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There’s widespread acceptance that improving customer experience will go a long way towards attracting and retaining customers, especially at a time when there’s increased competition for valuable consumer spend. Naturally, all eyes turn to technology to remove friction, add convenience, automate, drive personalisation and much more.

Personal development is critical for entrepreneurial success

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As a founder or entrepreneur, especially in the early stages of business, you are the business. At least at the beginning of the lifecycle of a business it is almost impossible to separate it from the character and mind of the entrepreneur who brought it to life.

Mind over money

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They say money can’t buy you happiness. But does happiness (or at the very least, a sound mind) help prevent poor financial decisions?

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