Tag: manual labour

Artificial intelligence (AI) provides a service to HR, but shouldn’t replace people as a way of handling human resources within the business. AI has dominated business conversations in 2023 – the dangers of using a generative AI such as ChatGPT when it comes to content and communication, the dangers of artificial generative intelligence (AGI) within society and, of course, the use of AI across multiple touchpoints within the business itself.

Buzzwords like automation, mechanisation and digitisation can sound like the end of the human workforce and the loss of personalisation, but in fact they offer a bright and efficient future for the assurance industry. The lexicon of technology buzzwords has become, for many sectors, representative of complexity, unwanted change and negativity.