Tag: LogisticsInnovation
Are delivery issues killing e-commerce?
In e-commerce, a delayed delivery can mean a lost customer. More than 20% of shoppers say they will not buy from the same store again after a late delivery. In addition, 17% actively discourage others from shopping there. These trends highlight a growing concern about delivery issues killing e-commerce.
Next-generation logistics – driven by data and AI
The logistics sector is entering a defining era. Digitalisation now determines survival, not just competitive advantage. As global supply chains grow more complex, unpredictable and interconnected, operators adopt digital tools at scale. They use these tools not only to enhance existing processes but also to redesign how the sector functions. This shift signals the next frontier of logistics.
