Tag: Linda Saunders

The ascent of agentic AI, systems that can perform tasks without human intervention, represents more than just an incremental technological advancement. Instead, it marks a fundamental reshaping of the business landscape. The possibilities for enhanced productivity and innovation are immense.

As South Africa moves into 2025, key sectors, including energy, finance, technology, and manufacturing are experiencing significant shifts. These sectors will continue to evolve in response to economic, social, and global trends. International events, innovation and the drive for sustainability will drive developments across industries.

Every organisation is working to harness artificial intelligence (AI) to improve sales and customer service experiences. However, great AI relies on data. Traditionally, companies have used structured data, such as rows and columns, often from customer relationship management (CRM) applications.