Tag: John Garvey
Upskilling the workforce of the future in financial services
Financial institutions are spending, on average, 14% of annual operating costs on change management functions in order to drive greater productivity gains, a new study has shown. According to our report, 'Productivity 2021 and beyond: Upskilling the workforce of the future to create a competitive advantage in financial services', more than one in four firms are spending more than 20% of their operating costs on change programmes.
