Tag: ITManagement
Mid-market IT – balancing complexity and capacity
In many South African mid-market businesses, the IT team is now expected to operate with the discipline of an enterprise technology function. However, it must do so without the depth of resources that larger organisations can bring to bear. That leaves a small team moving between Microsoft 365 licensing, cloud workloads, user support, backup checks, endpoint protection, email security, connectivity issues, vendor escalations, procurement, compliance requests, and the first questions around AI governance.
