Tag: IQbusiness
REPORT | Education and internet access key for youth opportunities
The latest Stats SA’s Quarterly Labour Force Survey (QLFS) shows that 74.7% of youth (aged 15-24) in South Africa are unemployed. According to the expanded definition of joblessness, this takes youth unemployment to a 14 year record high in the first quarter of 2021.
Rethinking people processes for a changing workforce
The South African workforce is growing. The number of public university graduates continues to climb, with Statistics South Africa (StatsSA) reporting that 203,078 South Africans graduated in 2016, up from 165,995 in 2012. And with this year’s graduation ceremony season just passed, a fresh crop of young professionals is hungry to make their mark in the workplace.
CX trends for 2019?
2018 was a tough year for South African businesses. Many organisations have faced closing their doors or reinventing themselves in order to remain in business. Now more than ever, companies need to differentiate themselves, and the most viable way to do this is through reorganisation around customers and their needs.
